Terms & Conditions

1. CONDITIONS OF USE

Toko Didiyo is offered to you, the user, conditioned on your acceptance of the terms, conditions, and notices contained or incorporated by reference herein and such additional terms and conditions, agreements, and notices that may apply to any page or section of the Site.

2. OVERVIEW

Your use of this Site constitutes your agreement to all terms, conditions, and notices. Please read them carefully. By using this Site, you agree to these Terms and Conditions, as well as any other terms, guidelines, or rules that are applicable to any portion of this Site, without limitation or qualification. If you do not agree to these Terms and Conditions, you must exit the Site immediately and discontinue any use of information or products from this Site.

3. MODIFICATION OF THE SITE AND THESE TERMS & CONDITIONS

Toko Didiyo reserves the right to change, modify, alter, update, or discontinue the terms, conditions, and notices under which this Site is offered and the links, content, information, prices, and any other materials offered via this Site at any time and from time to time without notice or further obligation to you except as may be provided therein. We have the right to adjust prices from time to time. If for some reason there may have been a price mistake, Toko Didiyo has the right to refuse the order. By your continued use of the Site following such modifications, alterations, or updates, you agree to be bound by such modifications, alterations, or updates.

4. COPYRIGHTS

This Site is owned and operated by Toko Didiyo. Unless otherwise specified, all materials on this Site, trademarks, service marks, and logos are the property of Toko Didiyo and are protected by the copyright laws of Indonesia and, throughout the world, by the applicable copyright laws. No materials published by Toko Didiyo on this Site, in whole or in part, may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from Toko Didiyo.

5. SIGN UP

You need to sign up on this Site to make a purchase by entering your username and password. You will get benefits such as newsletters, updates, and special offers by signing up. You will be asked to provide accurate and current information on all registration forms on this Site. You are solely responsible for maintaining the confidentiality of any username and password that you choose or is chosen by your web administrator on your behalf, to access this Site as well as any activity that occurs under your username/password. You will not misuse or share your username or password, misrepresent your identity or your affiliation with an entity, impersonate any person or entity, or misstate the origin of any materials you are exposed to through this Site.

6. ELECTRONIC COMMUNICATIONS

You agree that Toko Didiyo may send electronic mails to you for the purpose of advising you of changes or additions to this Site, about any of Toko Didiyo's products or services, or for such other purpose(s) as we deem appropriate. If you wish to unsubscribe from our newsletters, please click on "Newsletters" in your account page and unsubscribe.

7. PRODUCT DESCRIPTIONS

We always try our best to display the information and colors of the products that appear on the Site as accurately as possible. However, we cannot guarantee that your monitor's display of any color will be accurate as the actual colors you see depend on your monitor quality.

8. RISK OF LOSS

All items purchased from Toko Didiyo are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

9. SHIPPING, RETURNS & REFUNDS

Shipping

  • All orders are shipped from Jakarta, Indonesia.
  • Orders placed online are typically processed within 2-3 business days.
  • Shipping time may vary depending on the destination.
  • We offer worldwide shipping and the fee will be calculated at the checkout page.
  • A tracking link directing you to the shipper’s portal will be sent to you via email once your order has shipped.

Returns

  • We only accept returns for manufacturer defects and incorrect items. Returns are given in exchange for the same item or the correct one.
  • The item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Please contact us within 2 days (2x24 hours) of receiving your item (calculated from the time the courier dropped the goods at your address).
  • When you contact us, please include details of the order and the reason for your return.
  • In the case of faulty/incorrect/damaged item(s), we will cover the return shipping charges. If a return is made for other reasons, the customer is responsible for the return shipping cost.
  • It will take up to 7-10 days for us to process a return request. If it has been more than 30 days, please contact us with the details of your return request.

Tax and Duties

  • All shipments destined outside of Indonesia are entitled to import taxes and duty fees.
  • International delivery costs do not include any taxes or duties, which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient.
  • We have no control over this and cannot be held responsible for any of these fees or taxes and are not responsible for any actions taken by customs on your package during delivery.
  • For more information on taxes, duties, and customs regulations, please contact your local customs office directly.

10. PRIVACY POLICY

Your information is safe with us. Toko Didiyo understands that privacy concerns are extremely important to our customers. You can rest assured that any information you submit to us will not be misused, abused, or sold to any other parties. We only use your personal information to complete your order.

11. INDEMNITY

You agree to indemnify, defend, and hold Toko Didiyo harmless from and against any and all third-party claims, liabilities, damages, losses, or expenses (including reasonable attorney's fees and costs) arising out of, based on, or in connection with your access and/or use of this Site.

12. DISCLAIMER

Toko Didiyo assumes no responsibility for the accuracy, correctness, timeliness, or content of the materials provided on this Site. You should not assume that the materials on this Site are continuously updated or otherwise contain current information. Toko Didiyo is not responsible for supplying content or materials from the Site that have expired or have been removed.

13. APPLICABLE LAWS

These Terms and Conditions are governed by the law in force in Indonesia.

14. QUESTIONS AND FEEDBACK

We welcome your questions, comments, and concerns about privacy or any of the information collected from you or about you. Please send us any and all feedback pertaining to privacy, or any other issue.

Legal Notice

Toko Didiyo is a brand by PT Didiyo.
Copyright © 2024 All Rights Reserved.